Understanding roofing product guarantees is no fun! We’re well aware of the sheer volume of claims from different manufacturers and distributors … with no real back-up to suggest that you can believe in one product more than any other.
At Decra we feel we have a responsibility to lay our cards on the table, tell you what is genuinely covered, and demonstrate our commitment to fulfilling our promise. If you have a question regarding our guarantee that remains unanswered after reading the following details, please call our Technical Support Team on 0161 8654444.
Decra Insured Guarantee
Decra sets the standard for quality and longevity in lightweight Metal Tile Roofing and our guarantee is a reassurance of our commitment to providing total confidence in the Decra product range.
The Decra guarantee is independently insurance backed against failure to provide you with a watertight roof tile for a period of 40 years.
Decra Tiles have an exemplary record of longevity and performance in use. In the very rare event of a valid claim being made against the guarantee we will ensure that the problem is rectified quickly and efficiently with the minimum of disruption to the occupier or client.
To compliment the extensive product guarantee, our national network of approved Decra Registered Contractors will provide workmanship assurance for a period of Ten years.
Decra Registered Contractors are specialists in the roofing industry and work in Partnership with Icopal to deliver excellence in application. They are committed to providing the highest quality of installation of the Decra Metal Tile System and have received full training from us in all Decra application techniques in order to help them meet our stringent standards.
Terms and Conditions
A specimen guarantee can be found in our Decra brochure that illustrates our responsibilities, your responsibilities and the terms and conditions of the guarantee.